Since its inception in 2004, AcrossOcean.com is the dominant leader in the online travel market in India and maintains its presence worldwide. We, at AcrossOcean, abide by our company's core values in our every endeavour. Among the services that stand out for travelers is easily accessible information, user-friendly Technology that facilitates planning, and 24/7 assistance around the world. This Section discusses seven important services: Web-based traveler portals, traveler profile Tools, mobile services, emergency assistance and risk management services, social media, VIP and end-to-end services and unused-ticket management solutions.
Going forward, AcrossOcean.com aims to soar high with its already established Corporate Travel Program. The program aims at facilitating business travel needs of companies at various domestic and international locations. Corporate Travel plans by AcrossOcean offer economical and convenient travel solutions by merging technology with the dependability of human resources, thus ensuring optimum value for the customer. The concept offers time-saving and cost-effective assistance and online booking solution for your day to day business travel needs. The current portfolio of AcrossOcean.com's corporate clientele includes among many others, names such as Uma Enterprises,Doctor Fresh, Clara Low Forum, Thug Forum.
We use Kayako Help Desk which is the world's leading multi-channel helpdesk solution that enables our organizations to deliver a better customer experience and work more effectively as a team. Whether over email, support tickets, self-help, live chat or voice, our customers' support history is tracked in one place and can be accessed from anywhere.
We use the easiest, fastest way to get documents filled out and signed online. Our customers are very pleased with the fast, secure, and convenient method of securing signatures and settling claims with this innovative product. Read more
Accounting is one of the important part of any business as it helps to know the sources of income and expenditure and make decisions based on that information.
Through accounting, the reports like cash flow, profit and loss, balance sheet could be generated that can give overall picture of business in past as well as at present.
Our company deals with air ticketing that includes air tickets from US to India and many other countries around the globe. And we maintain a perfect accounting system for all the transactions that is done in our company day to day.
Everyday almost 100 tickets are booked and each and every transaction goes through a proper accounting process that includes:
* Each customer has a separate ticket id in order to avoid the hassle. All the email conversation takes place in that ticket id
* As soon as the deal gets finalised and ticket is done, we immediately send an invoice to passenger for his records that includes all the details like name of passenger, amount of ticket paid by customer, airlines name, origin destination, quantity of tickets bought.
* The other side we record the transaction in our accounting system
* We record the transactions date wise like the booked ticket date, payment date.
* Also we send the reminder email to the passengers 3 days prior to their travel that mentions their travel date, baggage policy, seat alignments, visa policy, meal request.
Combination of income and expenses in the system provides us a clear picture of profit that's made throughout the year and thus we get the idea to improve the service quality and provide utmost satisfaction to our customers. Close
We have agents in maximum cities in USA and India, Our customer directly meet them and can solve any problem. Close
Search our extensive knowledge base to find solution to your problems. It's very likely that you will get your answer right away. If you don't, simply contact us & we'll help you out to resolve your issue. Close
Organize your trip through your mobile phone: purchase your ticket, check in and keep informed in real time... no matter where you are!
Plan your journey, prepare your trip with access to schedules and connection times to and from any destination. You can also conveniently access all contact information for ACROSSOCEAN around the world . Close
Now you can simply send a SMS to know about the cheapest minimum airfares to and from any destination. You can also conveniently access all contact information for ACROSSOCEAN around the world
simply SMS @bestfare source destination date to 51115.
example : @ bestfare laxdel21sep, @ bestfare laxdel02nov. Close