Section 1: Introduction

Kindly find the carved out list of key benefits of working with AcrossOcean.com

  • Strongest OTA with 50% market share
  • Online Products (Domestic flight/ Hotels/ International flight/ Train/ Buses)
  • Offline Products (International Hotels/ MICE/ FIT/ Group Travel)
  • Customer Support from Monday – Sunday (24X7)
  • Make transaction though Deposit / Credit Card/ Net Banking
  • All reports available live any point of time
  • Widest selling hotel inventory in the country with attractive commission structure
  • One stop vendor for any kind of traveling requirement
  • Visa service support to our partners

Close

We are providing value addition at different levels to our corporate partners.

  • Reduced fare hike because of slower turnaround time between employee-admin-travel partners
  • Additional discounting on each transaction made with us
  • Better visibility of reports to keep a constant eye on traveling expenditure
  • Self dependent (In house services) model and internal employee can take a charge of the system
  • No service charges levied on any transaction with us
  • Can be customized as per your company’s travel policy

Close

Below mention services are available under B2B tool:

  • Air ticket booking (Domestic & International)
  • Hotel booking (Domestic)
  • Hotel Booking (International – Offline)
  • All reports in line and ready to use any time
  • Transaction through Deposit / Credit Card and soon from Debit card / Net Banking
  • Call centre support for offline booking and customer support
  • Cancellation of Air ticket (Online) and Hotels (Offline)
  • Visa assistance for any international ticket booked with us

Close

No, AcrossOcean will not give any implanted resource to handle the same but we can train somebody from your team. We will provide all kind of online support and your person can also use our call centre facility in case of emergency.


Close

Yes, as soon as you register with us, one of our relationship managers will visit your office to give more details for using our tool and he will be your single point of contact.


Close

Section 2: Booking Details

No, we only offer ‘book international flight’ feature on our B2B site at the moment but within 2 months, we will have a ticket holding feature too on our B2B platform. For now, you can hold your international ticket with the help of our helpdesk team.


Close

You just need to drop an email with original PNR to our help desk team (b2bflighthelpdesk@AcrossOcean.com). They will do the needful and send you the new ticket.


Close

You can cancel your flight ticket though online system only but if your travel time is in next 6 hours then you need to get it cancelled with the respective airline directly and accordingly share your cancellation request number with us. We shall process the refunds from our end for the same. Hotel booking can be canceled at helpdesk only because this process is offline as of now.


Close

It is processed immediately after the confirmation of the cancellation and goes directly to the respective booking account i.e., deposit account or credit card (whichever the case be).


Close

We have a detailed reporting model and you see it department wise and branch wise. Single user level of customization is also possible but it only happens once you are comfortable with the tool with at least 5 to 6 months of user experience


Close

We are just a third party ticket booking partner so we can not give any additional facility in case of airlines as they have their own policies for the travelers. But Yes in case of hotels we can do certain level of customization depending on different hotels.


Close

We have a Selective Fare Email feature, which is an approval process tool that allows employees to email all possible travel options to their seniors in one go and get an approval through the same.


Close

Yes, Selective Fare Email feature lets you send all possible options to your employees in one go. The employee can further confirm the accepted option. This will save a lot of time which otherwise wiles away in going back and forth in an attempt to figure out the best possible choice.


Close

Yes. We offer the flexibility of training your staff person to implement the same in your organization.


Close

All the deals that you find with AcrossOcean are the most competitive in the industry. So we will not able to pass on any further scheme to you.


Close

All deal will be displayed on the home page of B2B portal and we will also send out separate information mailers for the same if you opt for them.


Close

Yes, AcrossOcean does offer the Forex facility to our partners.


Close

Yes, we have this feature where you add your corporate discounting code on our tool directly and avail the benefits of the same.


Close

Yes, it depends on the availability of coupons in the market. We do sell coupons for Jet, Kingfisher, Air India and other airlines as well.


Close

Yes, you can scale it to any level user/branch/national. Our Account Management feature allows you to share the system with anybody in your organization. We always recommend starting at one user level and then scaling it up further.


Close

Section 3: Accounts & Finance

AcrossOcean does not promote any credit because we work on advance deposit model to provide best deal to our partners. To honor the request of being our partners for credit, we have the facility for credit cards usage on our platform. You can also use advance payment options like Net Banking/ Cash card if you do not want to keep any advance deposit in your account.


Close

Our partners can use following payment options to recharge their account.

  • Deposit (Recommended)
  • Pre Registered Credit Card
  • Net Banking
  • Cash Card

Close

If you have already deposited the amount in our mentioned bank account and intimated us through deposit slip option on our site. It barely takes 15 minutes to upload the amount to your account after we receive the confirmation from our bank.


Close

Yes, You can pay though a credit card but you have to register that card with us by filling simple LOA for our reference. There is a transaction charge of 1.6% per transaction whenever you will make payment through card.


Close

We work on advance payment model so there’s no need of any invoice and reconciliation at both ends. Corporate can refer to the reports and in cases of any discrepancies, discuss the issue with a AcrossOcean.com representative.


Close

No, we simply book flight/hotel for our partners and strive to share the best deals with our partners. We are not interested in inclining our focus by earning from other methods.


Close

No, we only work on the advance deposit/payment model and therefore you need to have sufficient deposit with us in order to make any booking through our corporate B2B site.


Close

We do not charge any TDS from our corporate partner and absorb the cost for our corporate partners


Close

Section 4: Support Service/Call Centre Support

Yes, we do have a dedicated call centre facility in our HO (Gurgaon). We support our partners Monday through Sunday (24X7).


Close

Yes, Customers can talk to us directly if case of any emergency. They can contact us on our numbers 1860 500 8747/ 0124 4628720.


Close

You have to drop us a written intimation for this purpose with a one month’s notice in advance. We shall refund your deposited amount within the same timeline.


Close

All agents will get a certificate from AcrossOcean at the time of joining and we will also give our signboard as an incentive once you achieve certain number of transactions with us. You will also be provided brochures as per requirement to sell any particular package.


Close

All deals will be displayed on the home page of B2B portal, and we will send a separate mailer for any new deals as well.


Close

You can send us any query on the respective mail ids and if there is no/late response, you can write to us on b2b.issues@AcrossOcean.com or contact your relationship manager.


Close

No, AcrossOcean will not contact your customer for any kind of promotion.


Close

Top Destinations